Frequently Asked Questions
Answers to common questions about hearing loss, hearing aids, and audiological care.
We know you have questions about your hearing health. Here are answers to some of the most common ones. If you don’t find what you’re looking for, give us a call.
What is an audiologist?
Audiologists are healthcare professionals who evaluate, diagnose, and treat hearing loss and other auditory conditions like tinnitus and balance disorders. We hold doctoral degrees and are state-licensed to provide comprehensive hearing care.
How do I know if I have hearing loss?
Common signs include frequently asking people to repeat themselves, difficulty understanding conversations in noisy places, turning up the TV or radio louder than others prefer, missing environmental sounds like doorbells or birds, and avoiding restaurants because they’re too noisy.
What causes hearing loss?
Hearing loss can result from the aging process, exposure to loud noise, certain medications, infections, head or ear trauma, genetic factors, and various diseases. A comprehensive evaluation can help identify the cause in your case.
What are the different types of hearing loss?
There are three main types: sensorineural (damage to the inner ear or auditory nerve—the most common type), conductive (problems in the outer or middle ear that block sound), and mixed (a combination of both types).
What style of hearing aid do I need?
The right style depends on your type and degree of hearing loss, dexterity, lifestyle, budget, and cosmetic preferences. During your evaluation, we’ll help you understand which options would work best for your specific situation.
How long does it take to adjust to hearing aids?
Most people need 2-4 weeks to adjust. Your brain is relearning how to process sounds you may not have heard clearly in years. We provide follow-up appointments to fine-tune your devices and ensure you’re getting the most from them.
What is tinnitus?
Tinnitus affects over 50 million Americans. It’s often described as ringing in the ears, but you might also hear hissing, roaring, whistling, buzzing, or clicking. It’s not a disease itself but a symptom that can have many causes.
How is tinnitus treated?
Treatment options include hearing aids with masking features, tinnitus retraining therapy, sound therapy, and behavioral therapy. We’ll also review your medications and overall health to identify potential contributing factors.
What’s the difference between an audiologist and a hearing instrument specialist?
Audiologists complete 8+ years of doctoral training and can diagnose and treat hearing disorders, balance problems, and tinnitus. Hearing instrument specialists are licensed to fit and sell hearing aids but cannot diagnose hearing loss or treat medical conditions.
What are assistive listening devices (ALDs)?
ALDs are designed to increase the loudness of specific sounds—like a TV, telephone, or public speaker—without increasing background noise. They can be used alone or with hearing aids to improve hearing in challenging situations.
Will my insurance cover hearing aids?
Coverage varies by plan. We accept all major HMO and PPO plans, Medicare, Medi-Cal, and CCS. Contact our office to verify your specific coverage before your appointment.
Can I try hearing aids before buying?
Yes. We offer trial periods so you can experience hearing aids in your daily life before making a final decision. This helps ensure you’re completely satisfied with your choice.
Questions?
Call us at 408-358-5123 if you have a question we didn’t answer.